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Stormwater University

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Frequently Asked Questions

Please submit your tax exemption certificate by going to We will notify you once your account has been approved for tax exemption status.

After completing a course,  you will be redirected to the main course page where you can download your certificate. You can also access your certificates by going to your profile and selecting the “Courses” tab.

Receipts are automatically emailed to you after you make a purchase. If you do not receive the email receipt, please check your spam or junk folder. You can also view all of your orders on your My Account page.

Course access expiration varies based on course. If you have questions about a specific course, please contact us at

Refunds will be considered on a case-by-case basis. Please email to request a refund.

If you forgot your password, you can reset it here: 

Yes! Contact us at for more information on our group discounts.

Please visit this page and submit the form to let us know. We will provide access ASAP.