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Frequently Asked Questions
I work for a tax exempt organization. How do I avoid paying sales tax on a purchase?
Please submit your tax exemption certificate by going to stormwateruniv.com/tax-exemption. We will notify you once your account has been approved for tax exemption status.
How do I get my certificate?
After completing a course, you will be redirected to the main course page where you can download your certificate. You can also access your certificates by going to your profile and selecting the “Courses” tab.
How do I get a receipt for my purchase?
Receipts are automatically emailed to you after you make a purchase. If you do not receive the email receipt, please check your spam or junk folder. You can also view all of your orders on your My Account page.
How long do I have access to courses?
Course access expiration varies based on course. If you have questions about a specific course, please contact us at su*****@st************.com .
Can I get a refund?
Refunds will be considered on a case-by-case basis. Please email su*****@st************.com to request a refund.
I need to reset my password.
If you forgot your password, you can reset it here: stormwateruniv.com/my-account/lost-password/
Do you offer group discounts?
Yes! Contact us at su*****@st************.com for more information on our group discounts.
I need access to a course I previously purchased on Forester University.
Please visit this page and submit the form to let us know. We will provide access ASAP.
