Quality work is important no matter what side of the table you are on. If you are paying for a report, set of plans, constructed project, or testing, you want complete, accurate, functional, and timely results. If you are providing a service, you want projects that function, decisive and informative statements, and—most of all—satisfied customers.
Preventing lengthy delays, budget overruns, or lawsuits is preferable and relatively painless. A solid quality assurance/quality control (QA/QC) program will provide assurance that products meet a minimum standard acceptable to those writing the checks.
Join Stormwater University as returning speaker Heather Seitz (Project Specialist, ICON Engineering) details what you/your organization can do to create or improve upon your current QA/QC process, what public or private customers should look for from those they hire, and how to navigate this process together.
- Explain the definitions of Quality Assurance and Quality Control
- Define each of the roles involved in the QA and QC process
- List three ideas that will help a QA/QC process stand the test of time
- Discuss what a customer can expect from the QA/QC process of a consultant/contractor
- Name three things a producer/customer team can do to work through issues
Get the whole team trained!
We offer additional savings if you register as a group. For group pricing information, contact us at firstname.lastname@example.org.
* Each state and certification agency have different requirements; it is your responsibility to know what they are. Note that 0.1 CEU = 1 PDH.
* Purchase of this course allows you access for 6 months from the order date.