So You Want to Set Up a Stormwater Utility? – The top 10 ways stormwater utilities fail to get off the ground – Quiz

There are two kinds of failure: failure to launch and failure to perform when launched.

It is a failure to not go forward with a stormwater utility.

Doing a lot of planning is more important than construction early in the life of the utility.

Most communities have good data to set up a billing system.

According to the speaker, one of the top reasons stormwater utilities fail is that they did not meet community expectations.

Capping commercial fees can reduce a stormwater utility’s effectiveness at meeting expectations.

Political leaders are generally excited about stormwater user fees.

One way to make it easier for leaders to support the fee is to make a compelling case for it.

A stormwater rate structure should be as detailed as possible to attain better equity.

The media should be avoided.

Stormwater user fees are legal across the United States.

Being out of money is a good compelling driver for setting up a stormwater utility.

Right-brain people are very detail and number oriented.

The V in the change equation is all about value.

Sometimes stormwater utilities fail for reasons the team cannot anticipate or control.